Payment for services

One of the paramount issues our clients are concerned with is how much our services cost and what is the procedure of payment. Comfort Realty has designed a flexible system of calculation which is best for the real estate market; we also maintain customer loyalty programmes for our clients.

Long-term accommodation lease

When Comfort Realty engages in searching for long-term accommodation lease options, its services shall be priced as follows:

• 100% of the sum of one-month rent payment for the residence you agreed to shall be paid to Comfort Realty
• The services shall be paid for in full volume, in a single instalment, at signing of the lease agreement
• The services shall not be paid for if the lease agreement was not concluded and the proposed accommodation lease options were rejected
• Corporate and Regular Clients are entitled to deferral of payment if a prior agreement was reached and a corresponding Deferral Agreement was signed

For a lease with a duration of up to two months, the pricing of services is as follows:

• A 25% discount pertaining to the sum of a one-month rent payment
• Cost of services shall be paid at signing of the lease agreement
• If the proposed options were rejected, the services are provided free of charge

For a lease with a duration of up to one month, the pricing of services is as follows:

• Cost of services: a 50% discount pertaining to the sum of a one-month rent payment
• Cost of services shall be paid at signing of the lease agreement
• If the client rejected all of the proposed options, the services are provided free of charge

BUYING or SELLING real property

For rendering services pertaining to sale or purchase of real estate items, Comfort Realty collects a fee in the amount of 5% of the sale price.

Payment options: 

• Payment for the services is made in full volume, in a single instalment, at signing of the sale-purchase agreement
• Payment for the services may be made in portions provided a corresponding prior agreement was signed and an advance payment was paid in with an obligatory clause stipulating that the advance payment shall be returned (reimbursed) if the agreement is terminated not through the customer's fault

Comfort Realty, being a successful and responsible company, offers its clients miscellaneous additional perks pertaining to purchase real property, including deferral of payments, payment in instalments, and discounts on the post-sale service, pursuant to the provisions of the «Agreement on Provision of Exclusive Services». Upon conclusion of the said Agreement, clients enjoy discount options ranging from 15% to 25%—depending on the status they acquired through the customer loyalty program. In certain instances, the amount of the discount may be stipulated on a case-by-case basis.

CUSTOMER LOYALTY PROGRAMME

Comfort Realty appreciates each of its clients and puts in maximum effort to ensure that the collaboration remains stable and firm and that the clients receive top quality services. As an expression of our gratitude, we have designed a Customer Loyalty Programme for our Regular, Corporate, and Exclusive Clients who are entitled to a range of discounts and bonuses on the services rendered by Comfort Realty. 

Customer Loyalty Programme: Varieties:

Exclusive Client – the status is conferred at signing of the Agreement on Provision of Exclusive Services. The holder of the status is entitled to a 5% discount on the payments payable to the agency and to special conditions of co-operation, as stipulated in the said Agreement.

Regular Client  - the status is conferred on returning clients of Comfort Realty who are entitled to a 10% discount on the one-month cost of rent of the real estate property item. 

Corporate Client – this option is available to representatives and employees of legal entities who had entered into an Agreement on Exclusive Corporate Co-Operation with Comfort Realty. This agreement guarantees individual approach and a total discount in the amount of 15% as well as miscellaneous special options within the framework of the agreement.